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Phone notification delivery delays
resolvedOn-Call & AlertingAlert RoutingPhone & SMS Notifications
Started 18/04/2026, 18:23 BST · Resolved 18/04/2026, 18:47 BST
resolved
Phone and SMS notification delivery has recovered and alert delivery times are normal.
Sat, 18 Apr 2026, 18:47 BST
monitoring
Service health has stabilized and we are watching for recurrence.
Sat, 18 Apr 2026, 18:39 BST
investigating
Phone and SMS notifications for on-call alerts are taking longer than expected to deliver.
Sat, 18 Apr 2026, 18:30 BST
identified
The cause has been identified and a fix is in progress.
Sat, 18 Apr 2026, 18:28 BST